Resources
Business Line: Third Party Administration
Technical Update: Marine claims in the Middle East
Conflict in the Middle East is having profound implications for global shipping, trade routes and marine insurance exposures. From…
Technical Update: Middle East
The current geopolitical instability and ongoing conflict in the Middle East is generating a range of potential exposures across a…
TPA 2025 in review - London Market quarterly update
This London Market quarterly update outlines key developments, including the release of Crawford’s annual Sustainability Report, the…
Crawford Canada appoints Kelly Stevens as chief operating officer
Crawford & Company (Canada) Inc. is pleased to announce the appointment of Kelly Stevens as chief operating officer (COO),…
Building the future: Strengthening Canada's claims workforce
Canada’s claims industry is at a turning point. Building the next generation of skilled adjusters will require innovation,…
What really keeps claims leaders up at night
Greg M. Smith, president of Crawford & Company (Canada) Inc., says the nightmare isn’t just one mega‑catastrophe. It’s the…
Crawford & Company Canada elected as founding member of IICF Canada, Greg Smith joins Board of Directors
Crawford & Company (Canada) Inc. is proud to announce its confirmation as a founding member of the Insurance Industry Charitable…
The internalization cycle: Why going in-house isn't always the answer
The idea of bringing services in-house, whether it’s claims adjusting, third-party administration, or contents valuation, seems…
Growing technical talent: A strategy for the next generation of adjusters
With a wave of experienced adjusters heading into retirement, organizations are now faced with an urgent question: Who will carry…
Transforming the member claims experience
See how a leading UK membership-based insurer partnered with Crawford TPA to achieve a 95 NPS, a 9.6 out of 10 satisfaction score,…
Claims expertise without borders
Crawford delivers confidence and control for organizations managing claims across multiple regions. With a presence in seventy…
Crawford & Company Canada appoints Andrea Kirkland as vice president operations, field
Crawford & Company (Canada) Inc. is pleased to announce the appointment of Andrea Kirkland as vice president, operations—field,…