Resources
Business Line: Managed Repair
Strategic negotiation avoids litigation and controls settlement costs
An inflated settlement demand following a minor accident created litigation risk. Strategic negotiation and persistence led to…
From export distribution to controlled resolution in agrochemincal loss
A formulation error threatened export markets and drove significant third-party claims. Swift containment, technical review, and…
Global teamwork strengthens response to contamination event
When a contamination event triggered a complex international recall, teams across borders worked together to assess losses, meet…
Policy based review eliminates unwarranted claim costs
A workers’ compensation claim raised red flags around entitlement. A policy-based review and formal objection helped eliminate…
Crawford & Company marks 85 years of claims experience
Crawford, (NYSE: CRD.A and CRD.B), a leading provider of claims management and outsourcing solutions, is marking its 85th…
Cyber claims in Canada: A race to respond
Cyber claims develop incredibly quickly, and the early response must match that pace to contain losses, preserve evidence, and…
When construction coverage crosses policy lines
Builder’s risk vs. Wrap‑up liability in Canada: coverage triggers, gaps & claim allocation for construction lossesConstruction…
Technical Update: Marine claims in the Middle East
Conflict in the Middle East is having profound implications for global shipping, trade routes and marine insurance exposures. From…
Technical Update: Middle East
The current geopolitical instability and ongoing conflict in the Middle East is generating a range of potential exposures across a…
Crawford Canada appoints Kelly Stevens as chief operating officer
Crawford & Company (Canada) Inc. is pleased to announce the appointment of Kelly Stevens as chief operating officer (COO),…
Building the future: Strengthening Canada's claims workforce
Canada’s claims industry is at a turning point. Building the next generation of skilled adjusters will require innovation,…
What really keeps claims leaders up at night
Greg M. Smith, president of Crawford & Company (Canada) Inc., says the nightmare isn’t just one mega‑catastrophe. It’s the…