Resources
Type: Case Study
Strategic negotiation avoids litigation and controls settlement costs
An inflated settlement demand following a minor accident created litigation risk. Strategic negotiation and persistence led to…
From export distribution to controlled resolution in agrochemincal loss
A formulation error threatened export markets and drove significant third-party claims. Swift containment, technical review, and…
Global teamwork strengthens response to contamination event
When a contamination event triggered a complex international recall, teams across borders worked together to assess losses, meet…
Policy based review eliminates unwarranted claim costs
A workers’ compensation claim raised red flags around entitlement. A policy-based review and formal objection helped eliminate…
Transforming the member claims experience
See how a leading UK membership-based insurer partnered with Crawford TPA to achieve a 95 NPS, a 9.6 out of 10 satisfaction score,…
Global Accident Damage Recovery Program
A global brand operating thousands of retail sites across multiple territories faced a growing challenge: damage to their properties…
Unified approach delivers savings, drives rapid settlement
In a complex claim involving three separate clinical trials, a multi-jurisdictional, policy-driven and medically informed approach…
Clear communication delivers clear savings
With an international contractual chain involved in a claim for loss of product, Crawford applied a ‘cross-border’ strategy through…
Cyber - Ransomware case study
Crawford’s Cyber Team was retained by a domestic cyber insurer to respond to a ransomware demand made against their…
Restoring and enhancing lives — a Workers' Compensation claims management case study
A Crawford Workers' Compensation Consultant was assigned a claim for one of Crawford’s clients which were reported as a ‘chance…