A focused approach combined with dedicated resources to manage your business
Client-dedicated teams comprised of a unique combination of key account managers, client service managers, desk adjusters and telephone adjusters, are developed based on the size and complexity of each program and the needs of each client. Our claims-savvy key account managers draw upon our diverse portfolio of services to tailor customized solutions. Centralized oversight, combined with responsive data analytics, enables us to track and provide updates on the progression of our clients’ businesses and offer recommendations to mitigate future risk.
- Providing seamless, fully-integrated solutions with centralized oversight and single points of contact
- Handling high volume businesses in any line of insurance
- Delivering against very specific service levels and servicing instructions
- Increasing efficiency and specialization while ensuring cost containment
- Increasing service alignment between Crawford and client
Why choose Crawford?
- A highly focused and specialized servicing model
- Our extensive service support network ensures the proper and effective management of every program
- Supported by a unique combination of desk and/or field adjusters (as is necessary) and client service managers