Crawford for Insurance Carriers
Optimize your claims processes and delight your customers
Rapidly resolve claims and reduce leakage
Crawford pairs traditional services and technology-driven innovations to handle your claims quickly and affordably. We offer a variety of cost-saving and time-saving processes that ensure your customers receive the right solution for every situation — from self-service mobile claim submissions for low-complexity claims to expert, onsite adjusters for any level of damage.
We treat your customers like our own
The work of restoring lives means engaging with people at some of their most difficult and vulnerable moments. You need to know that your claims handling partners are treating your customers with the dignity and respect they deserve.
At Crawford, we’ve built a long-lasting business on the principle of “honesty and integrity above all.” Every member of our team is committed to ensuring that your customers receive the best possible support, care, and commitment.
Industry-leading expertise
Covering virtually every industry, our team delivers the expertise you need for any situation.
Best-fit, customizable services
Maximize efficiencies by leveraging only the services needed for each unique claim.
Global scale
Available 24/7 — all around the world. Scale up or down as needed to meet any demand.
Key solutions for insurance carriers
Trust your claims to the experts
From catastrophic natural disasters to minor property damage, Crawford’s experts have handled it all. Since 1941, the core of our business has been focused on delivering the best possible service for every type of claim, no matter the size or complexity.
Delight your policyholders with expert services delivered by a team dedicated to treating your customers like our own.
Restore and rebuild with managed repair
Go beyond loss adjusting and offer a complete managed repair solution to your policyholders. Our highly-qualified network of contractors can provide an estimate, complete needed repairs, and deliver peace of mind with the industry’s most comprehensive workmanship warranty.
Save time with powerful self-service tools
Crawford's CMS Self-Handling ADVANTAGE enables risk managers to handle claims within Crawford’s claims management system (CMS), streamlining processes by keeping all claims data in one place. Self-handled claims can also be effortlessly transferred to Crawford adjusters should they evolve to the point of requiring additional support.
Reporting on both self-handled and Crawford-handled claims can also be consolidated for a complete picture of claims data.
Respond immediately to your policyholders — even when demand is high
Crawford’s workforce is ready to respond to your policyholders when they are facing the unimaginable. We react quickly in nearly every corner of the globe. From natural disasters to man-made catastrophes to the largest and most complex of claims, our global coverage and 24-hour intake facilities stand ready to meet your needs.
Leverage a host of specialty services
Crawford's breadth of service offerings extends beyond the realm of traditional claims adjusting and administration. We have developed both niche and wide-spend value-added services to address the unique needs of our insurance carrier clients.
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Learn more about Crawford's solutions for insurance carriers