Claims handling that adapts to your needs
What if there was a single solution that capitalized on new innovations, adapting itself to apply the most efficient option to each particular claim? What if low and mid-complexity tasks could be handled in a fraction of the time and at less cost?
- Mobile self-service
- On-demand field service
- Quality assurance
- Desk adjusting
Service your customers can count on
Roof damage that's not treated in a timely manner can damper the homeowner's experience and result in further damages to the home's interior, leaving you with a costly claim. That's why we developed Crawford Inspection Services (CIS). CIS provides fast and accurate roof inspections every time, ensuring homeowners have a safe and comfortable living environment.
Driven by a network of qualified roof inspectors supplied with sophisticated property assessment tools, CIS can address any roofing condition. Whether you simply need photos to properly triage or a detailed inspection, CIS is prepared to service a variety of your property claim challenges.
A step above the rest
Roofs come in all shapes and sizes, and present unique challenges for roof inspectors. That's why it's important that insurers partner with a company that has the proper talent and tools to get the job done right.
Leveraging the latest innovations in the market, CIS is able to assess any roof conditions with exact precision within just a few moments. Using less than 10 pictures, CIS will generate a fully rendered 3D model of the home for both the insurer and insured. This model allows both parties to evaluate the extent of damage while looking at roof repair alternatives. A comprehensive report is also provided to insurers detailing all the information needed to process and settle the claim promptly.
One minute or less to submit order*
3D modeling ensuring precise measurements
24hrs or less from placing an order to on-site service*
Same-day report detailing roof inspection
These results are averages and subject to changes based on the location of inspection.
No matter the roof type or exterior, our trusted team of Roof & Exterior Inspectors provides thorough inspections, to inform the settlement report created by the primary adjuster.
Our national team of inspectors are dedicated to assisting your desk operations by documenting any aspect of the property’s exterior. Utilize our expertise for boots-on-the-ground support so that your team can focus on what matters the most, providing a better policyholder experience.
The inspector can also collect pertinent site conditions and data based on programmable schema's for proper data capture. Customizable to the insurer, this ensures that accurate details are collected to tell the full story of site conditions and damages. Our premium package option will include a repair estimate to assist in quicker cash settlements.
Estimate Writing & Review
Offered as separate services or combined to enhance your claims management.
With Canada’s limited estimate writing skillset, Crawford is leading a new course of action by offering virtual estimate writing. Focused on minor property claims and shifting from contractor written estimates to the virtual model, increases qualified leads and easily defines opportunities for cash settlements.
The principal purpose of an estimate review process is to present information about the claim and repair estimate in a way that allows the reviewer to evaluate that the estimate is of sufficient quality to meet its intended purpose. For Crawford’s Estimate Review team, an estimate is of critical importance to every claim’s success, it makes sense that the repair estimate should undergo a rigorous review process.
Lower overall claims handling costs by up to 30%.
Process claims in days instead of weeks.
Increase customer satisfaction
Faster response and efficient resolution increases policyholder satisfaction.