Resources
Type: Case Study
Real Stories. Real Impact. Turning a major outage into a managed recovery
When a major power outage left more than 1,000 homes and businesses without power, Crawford mobilized quickly to help clients…
Real Stories. Real Impact. Avoiding costly delays
When a fire threatened a newly completed hospital just days before handover, Crawford accelerated recovery and kept a critical…
Vehicle damage and settlement support
Inspection delays threatened to stall settlement on a severely damaged vehicle. Close coordination and clear communication helped…
Vehicle Release Coordination
A body shop’s refusal to release a vehicle drove mounting fees and delays. Hands-on coordination, verification, and documentation…
Policy based review eliminates unwarranted claim costs
A workers’ compensation claim raised red flags around entitlement. A policy-based review and formal objection helped eliminate…
Global teamwork strengthens response to contamination event
When a contamination event triggered a complex international recall, teams across borders worked together to assess losses, meet…
From export distribution to controlled resolution in agrochemincal loss
A formulation error threatened export markets and drove significant third-party claims. Swift containment, technical review, and…
Strategic negotiation avoids litigation and controls settlement costs
An inflated settlement demand following a minor accident created litigation risk. Strategic negotiation and persistence led to…
Strategic negotiation avoids litigation and controls settlement costs
An inflated settlement demand following a minor accident created litigation risk. Strategic negotiation and persistence led to…
Transforming the member claims experience
See how a leading UK membership-based insurer partnered with Crawford TPA to achieve a 95 NPS, a 9.6 out of 10 satisfaction score,…
Global Accident Damage Recovery Program
A global brand operating thousands of retail sites across multiple territories faced a growing challenge: damage to their properties…
Unified approach delivers savings, drives rapid settlement
In a complex claim involving three separate clinical trials, a multi-jurisdictional, policy-driven and medically informed approach…
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