Resources
Industry: Retail and Wholesale
Workers' Comp quarterly update - Q3 2026
Crawford Canada’s Workers’ Compensation Update helps employers navigate injury claims with practical guidance on reporting,…
Crawford Masterclass: Ontario Auto Reform
Ontario’s 2026 Auto Reform introduces a fundamental shift in accident benefits, moving from bundled coverage to optional,…
Crawford Masterclass: Environmental claims in Canada
In this Crawford Masterclass, Environmental Practice Leader Benjamin Delgado does a deep dive into how environmental and pollution…
When the lawsuit arrives first: inside Canada’s financial lines claims
Financial lines claims in Canada, particularly E&O and D&O, are complex, high-stakes, and increasingly driven by economic…
Crawford Masterclass: Catastrophe response in claims handling
Catastrophic events are no longer isolated or infrequent. With increasing severity, frequency, and geographic spread, insurers are…
Cyber claims in Canada: A race to respond
Cyber claims develop incredibly quickly, and the early response must match that pace to contain losses, preserve evidence, and…
Crawford Cyber & Technology Solutions
Crawford brings claims-led leadership to complex cyber and technology events, combining incident coordination, loss adjusting…
Specialist Liability
Complex liability claims demand deep expertise and decisive leadership. Crawford’s Specialist Liability team helps clients navigate…
Crawford Canada appoints Kelly Stevens as chief operating officer
Crawford & Company (Canada) Inc. is pleased to announce the appointment of Kelly Stevens as chief operating officer (COO),…
What really keeps claims leaders up at night
Greg M. Smith, president of Crawford & Company (Canada) Inc., says the nightmare isn’t just one mega‑catastrophe. It’s the…
Building the future: Strengthening Canada's claims workforce
Canada’s claims industry is at a turning point. Building the next generation of skilled adjusters will require innovation,…
Sustainability has strategic importance in the claims industry and is increasingly driving business decisions, newly released Crawford & Company sustainability report reveals
Crawford & Company released its first annual Sustainability Report, providing a much-needed lens into claims industry…