Resources
Business Line: Catastrophe Response
Strategic negotiation avoids litigation and controls settlement costs
An inflated settlement demand following a minor accident created litigation risk. Strategic negotiation and persistence led to…
Policy based review eliminates unwarranted claim costs
A workers’ compensation claim raised red flags around entitlement. A policy-based review and formal objection helped eliminate…
Global teamwork strengthens response to contamination event
When a contamination event triggered a complex international recall, teams across borders worked together to assess losses, meet…
Crawford & Company marks 85 years of claims experience
Crawford, (NYSE: CRD.A and CRD.B), a leading provider of claims management and outsourcing solutions, is marking its 85th…
Cyber claims in Canada: A race to respond
Cyber claims develop incredibly quickly, and the early response must match that pace to contain losses, preserve evidence, and…
2026 Seasonal Catastrophe Outlook
Canada continues to experience a steady rise in climate‑driven catastrophic events, including severe convective storms, wildfire…
Crawford Cyber & Technology Solutions
Crawford brings claims-led leadership to complex cyber and technology events, combining incident coordination, loss adjusting…
Specialist Liability
Complex liability claims demand deep expertise and decisive leadership. Crawford’s Specialist Liability team helps clients navigate…
Technical Update: Marine claims in the Middle East
Conflict in the Middle East is having profound implications for global shipping, trade routes and marine insurance exposures. From…
Technical Update: Middle East
The current geopolitical instability and ongoing conflict in the Middle East is generating a range of potential exposures across a…
Crawford Canada appoints Kelly Stevens as chief operating officer
Crawford & Company (Canada) Inc. is pleased to announce the appointment of Kelly Stevens as chief operating officer (COO),…
What really keeps claims leaders up at night
Greg M. Smith, president of Crawford & Company (Canada) Inc., says the nightmare isn’t just one mega‑catastrophe. It’s the…